We are looking for a special talent to join our team as a Customer Support Specialist.

WHO YOU ARE

Experienced in:

• supporting groups in an operational role.
• communicating with users from diverse professional, organizational and cultural backgrounds.
• setting up, configuring, and trouble-shooting real-life issues around tech tools.

Having the matching mindset 

• Feeling ease to ask questions before giving answers. 
• Experiencing problem-solving as a way of having fun.
• Seeing customer success as a true source of job satisfaction.

Personal and professional strengths

• Independent, self-aware, intrinsically motivated.
• Ability to quickly grasp the customer’s or problem context.
• Accountable for what you do, yet comfortable to ask for and make use of available help.
• Able to communicate with clarity, both written and verbal. Visual skills are a plus.
• Skilled and potential to grow in content creation to support customers in multiple channels.
• Flexible, adaptive, easy to work with our culturally diverse and globally distributed team.

WHAT WE OFFER

• Challenges of solving very diverse problems from a wide spectrum of customer organizations.
• Opportunity to be in the forefront of customer communication and accountable for customer success. 
• Flexibility to work from anywhere in your preferred time or accommodate your other life obligations. 
• Stable and great pay for a decent quality of life in exchange for good work.  We focus on results, not hours. We appreciate the opportunity to support our collective well-being.
• Learn more what work means to us.

HOW TO APPLY

Interesting in joining us? Please head over to the Teamup Job Application form.